Return Policy - No Returns

Final Sale – No Returns

Products listed as "No Returns" are sold as-is, with no guarantee of functional status.
These products may or may not have additional defects not described.
Returns for “as-is” products are only considered if the reason is seller error (e.g., wrong product sent, inauthenticity).

If a return is requested due to seller error, Dougdeals reserves the right to accept or deny the return.
Unauthorized returns of “as-is” products will be made available for return to the buyer at the buyer’s expense.
If a return is accepted:
The return must include an assigned RMA (Return Merchandise Authorization) number.
The item must be received within 21 days of return authorization.

Returns received after the 21-day return window will only be returned to the buyer at the buyer’s expense.

Seller Error: Examples include wrong product sent or inauthenticity.
Dougdeals may deduct original and return shipping costs from the refund for items found to be accurately described.
Additional deductions may be applied to cover labor costs for processing returns.
Buyer Error: Examples include wrong part ordered, compatibility issues, no longer needed, or found a better price.
No returns are accepted for buyer error.

Replacement or substitute items may be sent instead of a refund at Dougdeals’ discretion.
Returned items must be in the same condition as when sent and include all components.
Dougdeals reserves the right to deduct costs from refunds for items altered or damaged during shipping.

Original shipping costs are non-refundable for orders shipped internationally or to U.S. territories, Alaska, or Hawaii.
Buyers are responsible for:
International and expedited shipping costs, import fees, calibration fees, and testing fees.
Any loss or damage during transit for shipments arranged by the buyer.
Damage occurring during transit via Dougdeals-arranged third-party services or Dougdeals employee delivery must be noted in writing on the delivery receipt at the time of delivery.
Failure to note damage voids Dougdeals’ ability to assist with damage claims, and the buyer must seek restitution from the shipping service.
Customs, duties, taxes, brokerage fees, and all import-related costs for international shipments are the buyer's responsibility.

Headquarters:
CDN Systems | DougDeals
12510 Trails End Rd.
Leander, TX 78641

Contact via phone:
Toll free: 877-328-9236
Main office: 512-933-0081
Local Craigslist: 512-913-6048
Local eBay: 512-999-3894
Fax: 512-873-0745

Contact online:
Sales inquiries: sales@dougdeals.com
Craigslist and local sales: local@dougdeals.com
Customer support: support@dougdeals.com