Return Policy - Hassel Free Returns

Easy 30-Day Free Returns

Items can be returned for any reason within 30 days of delivery.
To initiate a return, the buyer must notify Dougdeals in writing within this period.
Dougdeals will cover return shipping costs and process a full refund, including the original shipping charges, within two business days of receiving the returned item.

Returns must be authorized by Dougdeals and include an assigned RMA (Return Merchandise Authorization) number.
Dougdeals will arrange return shipping and provide a return label to the buyer.
Authorized returns must be received by Dougdeals within 21 days of authorization.

Dougdeals may provide a replacement or substitute item instead of a refund at its discretion.
Returned items must be in the same condition as when sent and include all components.
There is no restocking fee, but Dougdeals reserves the right to deduct costs from the refund for altered or damaged items.
This return policy does not apply to orders shipped internationally, to U.S. territories, Alaska, or Hawaii.

Buyers are responsible for international and expedited shipping costs, import fees, calibration, and testing fees.
Damages occurring during transit via Dougdeals-arranged third-party services or Dougdeals employee delivery must be noted in writing on the delivery receipt at the time of delivery. Failure to do so will result in the buyer assuming responsibility for damage claims.
Dougdeals is not liable for loss or damage during transit via buyer-arranged shipping services.
Customs, duties, taxes, and brokerage fees for international shipments are the buyer's responsibility.

Headquarters:
CDN Systems | DougDeals
12510 Trails End Rd.
Leander, TX 78641

Contact via phone:
Toll free: 877-328-9236
Main office: 512-933-0081
Local Craigslist: 512-913-6048
Local eBay: 512-999-3894
Fax: 512-873-0745

Contact online:
Sales inquiries: sales@dougdeals.com
Craigslist and local sales: local@dougdeals.com
Customer support: support@dougdeals.com